✨ Need a hand? We’re here for you! ✨
Start by checking out our Frequently Asked Questions and Help Centre section – you’ll find loads of helpful info and insights.
Still stuck? No worries! You can reach us by sending us an email, giving us a call or by sending us a Facebook Message.
We aim to get back to everyone same day where possible, and definitely within 24 hours ❤️
💌 Email:customerlove@nopong.com.au
💬 Message us on Facebook — we’re real people, so please be kind 💕
📞 Call our Customer Love Line: 02 7501 0047
Available Monday to Friday, 9 am – 5 pm AEST.
🌸 For our wonderful Stockists — we’ve got a dedicated line just for you: 📞 02 7501 0061
Available Monday to Friday, 9 am – 5 pm AEST.
We absolutely love hearing from our amazing customers — and no matter what, we’ll always find a way to help! ❤️
If you need to ship something back to us, we do have a warehouse, but this is not open to the public.
Please send us an email to customerlove@nopong.com.au before shipping anything to our warehouse 💌
Warehouse Address:
No Pong Warehouse
15/3 Macdonald Road
Ingleburn, NSW 2565